DCDial app allows you to control many features of our powerful call center solution. Users must have a DCDial account in order to use this app. You can easily sign-up for an account at https://www.dcdial.com/signup/.
Make voice and text communication with clients simpler, more cost effective, and increase agents to customers connection rate by over 300%. From inbound, outbound, and blended call flows to predictive dialing and customizable voice messaging, the DCDial contact center solution gives you the power to connect with your customers like never before. Our highly customizable, intuitive, and user friendly solution can scale dynamically on-demand to reach millions of customers through interactive voice and text channels best suited to your target demographic.
DCDial offers a wide range of functionalities such as:
* Voice Broadcast
* Text Messaging
* Predictive & Manual Dial Options
* Broadcast Messages
* Text Messages
* Automated Payments
* Advanced Compliance Suite
* Interactive Voice Response
* Comprehensive Call Tracking
* And more!
Included Features:
* All inclusive pricing, no hidden costs (all features, taxes & fees Included)
* Multiple location and remote agent support
* Free CRM Integration
* Free text-to-speech support
* Free mobile phone scrub
* Built-in web phone
* No setup fees
* Regional Caller ID
* Cloud based - no hardware or software installation required
* Time Zone Intelligent
* Unlimited call recording
* Unlimited concurrent calls
* Unlimited contacts
* Unlimited campaigns
* Unlimited users
* Simple "Do Not Call" list setup
* Extensive real-time reporting
* Guaranteed lowest price, most features
* Pay as you go - no long term commitment
Losing out on potential revenue? DCDial can help you:
* Automate lead contact strategy for sales and marketing, scheduling, announcements, payment
* Eliminate unproductive calls
* Reduce staffing cost
* Double right party contact
* Talk time per hour: 48 mins vs 16 mins
* Daily calls per agent 600 calls vs 80 calls